Do have questions? Our Frequently Asked Questions (FAQs) page may have the information you need.
I want to know more about your Products and Services, where do I start?
Information on our HIPAA-compliant software can be found on this page. Alternatively, you can submit your inquiries through the Contact Us page and someone from our team will be happy to assist you. Please make sure to leave your contact details.
Is there an option for Patient Self Registration?
Yes, we have multiple routes to Client Registration. You are free to select the one that best fits your use-case
Who will have permission to access the platform?
The Adaptive Telehealth permission structure was designed to mirror permissions common to an in-person clinic. We have different adaptive roles that we can set up for you based on your business needs.
Will I get assistance from ATH to set up the system? How about training?
Yes, our team will be with you from concept to implementation to ensure a smooth and successful launch. We will provide consultations and training to assist you with this new venture.
What are the benefits of getting your software?
We provide secure and scalable Telehealth service through the use of our software. You get positive results, you meet your goals and our software is cost-efficient through simple system change. And the best part is, you are helping lives change.
What if I changed my mind later on and wanted to add or delete some features, is that possible?
Yes, you have the option to add or remove, turn on/off features based on your unique business needs.
How do you ensure the privacy and security of my data?
Adaptive Telehealth is a multi-purpose HIPAA-secure software platform. We assist customers in creating your own internal HIPAA compliance systems. By using our product, we guarantee the security of your data. Learn more, contact us now.
Have more questions?
We’re happy to assist you! Contact us here and someone will get back to you as soon as possible.